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Open network ports

General firewall and web proxy settings

The following table lists the required firewall and web proxy settings for:

  • Lifesize systems and apps connected to the Lifesize cloud service
  • Microsoft Skype for Business Online
  • On-Premise Microsoft Lync 2013 and Skype for Business
  • Third-party guest systems using SIP
  • Third-party guest systems using H.323

    • Please configure your firewall to allow outbound access from your network to the following destinations and ports.

    NOTE: The following ports assume a stateful firewall with symmetric UDP enabled.

    Source IP Source Ports Destination IP Destination Ports Description 
    Any TCP: any

    *.lifesize.com
    *.lifesizecloud.com
    jwpsrv.com
    ssl.p.jwpcdn.com 
    jwpltx.com
    twilio.com
    cloudfront.net
    pmi.flowplayer.com

     

    		 TCP:80, 443 Lifesize web services and other web services used by Lifesize endpoints
    Any

    TCP: any

    UDP: any

    		 fwa.lifesizecloud.com

    TCP: 443, 3478

    UDP: 443, 3478, 30000-32000, 49000-65535

     
    		 TURN service - point to point support for endpoints on different networks
    Any

    TCP: any

    UDP: any

    		 fwb.lifesizecloud.com

    TCP: 5060, 5061

    UDP: 5060

     
    		 SIP service
    Any UDP: any fwc.lifesizecloud.com
    		 UDP: 60000-65000
    		 Media service
    Any

    TCP: any

    UDP: any

    		 fwd.lifesizecloud.com

    TCP: 40000-50000

    UDP: 40000-60000

    		  WebRTC relay service
    Any UDP: any fwe.lifesizecloud.com
    		 UDP: 10000-30000
    		  Media relay service
    Any TCP: any fwf.lifesizecloud.com
    		 TCP: 443, 5222
    		 Presence and chat service
    Any client

    TCP:any

    UDP: any

    		 fwg.lifesizecloud.com

    TCP: 30000-50000

    UDP: 30000-50000

     
    		 Microsoft Lync 2013 and Skype for Business gateway service
    Edge server

    TCP: 5061

    UDP: 50000-59999

    		 fwg.lifesizecloud.com

    TCP: 5061

    UDP: 30000-50000

    		 Microsoft Lync 2013 and Skype for Business gateway service
    Any

    TCP: any

    UDP: any

    		 fwh.lifesizecloud.com

    TCP: 80, 443

    UDP: 30000-32000

    		 Tunnel service for web apps and desktop apps
    Any

    TCP: any

    UDP: any

    		 fwi.lifesizecloud.com

    TCP: 1720, 10000-28000

    UDP: 10000-28000

     
    		  H.323 service
    Any

    TCP: any

    UDP: any

    		 fwj.lifesizecloud.com

    TCP: 443, 1720, 5060, 5061, 10000-16000, 35061

    UDP: 5060, 10000-28000

    		 Existing call management node servers

     

     

    Customer specific firewall and web proxy settings

    If you have third-party integration for approved Cisco® and Polycom® devices, you will be provided with an H.460 server IP address.

    Please configure your firewall to allow outbound access from your network to the following destinations and ports.

    NOTE: The following ports assume a stateful firewall with symmetric UDP enabled.

    Source IP Source Ports Destination IP Destination Ports Description
    Third-party system UDP: 1719 Lifesize H.460 server UDP: 1719 H.460/RAS signaling
    Third-party system

    TCP: any

    		 Lifesize H.460 server

    TCP:1720

    		 H.460/H.225.0/Q.931 call setup signaling
    Third-party system

    TCP: any

    		 Lifesize H.460 server

    TCP: 20000-20200

    		 H.460/H.245 call control signaling
    Third-party system
    		 UDP: any Lifesize H.460 server
    		 UDP: 6768, 6769 H.460.19 Multiplexed RTP/RTCP media. SRTP is used if the 3rd party device is configured to use encryption.
    Third-party system

    TCP: any

    		 ldapexport.lifesizecloud.com

    TCP: 389

    		 Authenticated LDAP (non-TLS) directory services
    Third-party system
    		 TCP: any ldapexport.lifesizecloud.com TCP: 636 Authenticated LDAPS (TLS) directory services
     Third-party system TCP: any soapexport.lifesizecloud.com TCP: 80 Authenticated SOAP (HTTP) directory services
    Third-party system
    		 TCP:any soapexport.lifesizecloud.com TCP: 443 Authenticated SOAP (HTTPS) directory services

    fwc.lifesizecloud.com
    fwc.lifesizecloud.com