Join from a browser

The following table describes what action the browser takes if you join a Lifesize meeting through the join url, https://call.lifesizecloud.com/extension.

Browser	Browser Action
Google Chrome	If the desktop app is installed, opens the desktop app If the desktop is not installed, opens the web app
Microsoft Edge	If the desktop app is installed, opens the desktop app If the desktop is not installed, opens the web app
Internet Explorer 11	If the desktop app is installed, opens the desktop app If desktop app is not installed, you will be prompted to download and install the desktop app
Safari	If the desktop app is installed, opens the desktop app If desktop app is not installed, you will be prompted to download and install the desktop app
Firefox	If the desktop app is installed, opens the desktop app If the desktop app is not installed, you will be prompted to download and install the desktop app

NOTE: If you are using an OSX device and delete the Lifesize desktop app, you must restart the computer after deleting the app if you are immediately trying to join another Lifesize call.